Swarovski reviews

3.4

55% would recommend to a friend

(1,939 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Office location and employee benefits

Cons

Reorganization is a yearly event even before Covid. There are far too many salary discrepancies between employees with similar experience and job title. They are hiring foreigners with very low base compared to the market therefore not motivated and leaving in 6 months. Management board is milking the company since years, strategic or capable of talking to each other (they hate each other’s in private meetings while in public they show love and trust, especially Sales & Controlling MB members. They make their teams fight to the other MB members teams, there is 0 collaboration between departments and no crossfunctioanl work. Politics, lack of transparency, ambiguity, dishonesty ... People are fired, hired and promoted completely randomly, but definitely not for their skills or talent, rather "back-stabbing" skills. High numbers of Italians un upper management translate in 40% of Italians in the company, increasing year over year (friends and family) Bonus is “fake” as in 4 years it has been not paid or less than 30% Lots of burnout cases, no one cares. HR is not existing in the company. I hope I’m wrong as I still work here with many colleagues, but the current trend of the company will make it to disappear in less than expected.

2.0
Aug 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Used to be a great place to work but is going through so much change that has impacted this negatively.

Cons

Global is tearing apart the regions and letting go of all the qualified people. No longer feels like a close family.

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Swarovski Response
4y
Thank you for bringing this to our attention. We’re sorry you had a bad experience. Here at Swarovski, we believe in fostering a culture of openness and willingness to fix any problem presented to us for the improvement of our company, employees and customers. We will do our best to use your review for the improvement of the company. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Once again thank you for your feedback, we wish you much success in your future.
5.0
Jul 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Discount, traveling, meetings, culture and products.

Cons

New* (2018-) upper management is very cold and doesn't value good employees. It use to feel like a family environment where we had close connections with our customers and then turned into a get them in and get to the next person. They use to foster a climate of positivity and now they choose to manage their employees by fear.

avatar
Swarovski Response
4y
Thank you for your review. We want to ensure you that your concerns will be shared with upper management, as this kind of feedback is crucial to the improvement of our company. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, heard and listened to. And that they belong. We’re sorry you did not experience that. As always, we wish you all the best in your career and private life.
Viewing 160 - 162 of 1,939 Reviews

Glassdoor has 2,673 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.