Swarovski reviews

3.4

55% would recommend to a friend

(1,939 total reviews)
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Alexis Nasard

67% approve of CEO

49% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
4.0
May 13, 2021

Lost the magic of old times, but still a good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Original family culture centered in Europe. Passion.

Cons

On their way to modernizing, they have sold bits and pieces of their soul. This has turned them into another "just do your job" kind of company.

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Swarovski Response
5y
Thank you for taking the time to leave a review. We foster and environment where our people can grow personally and make long lasting relationships with the colleagues as well as with the customers. Being part of Swarovski is about having the power to express who you truly are. With the freedom, encouragement and support that allows you to shine; while embracing the unique qualities of everyone around you. Because when our people feel that sense of belonging, we know they can achieve the incredible. We are looking forward to welcoming you in our stores again - as a colleague or as a customer.
1.0
Jan 13, 2021

Political Chess Headache

Recommend
CEO approval
Business Outlook

Pros

Heritage and size of org

Cons

Constant politics, focus on cost-cutting, lack of innovation or growth mindset

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Swarovski Response
5y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback. We have read your review and your concerns. At Swarovski we have an open-door policy and encourage our employees to reach out to a member of upper management or HR to make sure their concerns and ideas for the improvement of the company are addressed and handled strategically and effectively in a timely matter. We believe that only with constructive feedback from our current and former employees as well as our customers can we improve and remain relevant in today’s ever changing world. Please be assured your feedback was shared with the HR team. Once again, thank you for your feedback and wish you much success in your career.
5.0
Oct 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Clean and beautiful work environment, streamlined management, good benefits for full time employees, extensive and continued training programs, dedicated and motivated teams, sales incentives (though sometimes unclear), good customer relations, and a decent employee discount.

Cons

The pay and overall work environment is less 'Luxury' than the brand is looking for. The brand story is very much leaning towards hip and fashionable but luxury items, but this isn't reflected fully in the compensation and the some aspects of work environment. The music and dress code in stores for example, are more fast fashion leaning then luxury high end retailer leaning. I wish the compensation was more competitive to luxury, high end retailers. Additionally, the sales goals are often lofty and unattainable, which can be discouraging and doesn't allow room for growth/promotions/incentives.

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Swarovski Response
5y
Dear Colleague Thank you for your review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We are very sorry to hear you felt the pay and work environment are not according to your expectations. We strive to remain competitive in our compensation practices and regularly review our pay rates and benefit structures. Thank you also for sharing your reflection on music and outfit. We will pass it on to the appropriate department. We also encourage you to share your observations, opinions and comments directly with your leader, local or global HR department. We wish you many successes in your career at Swarovski.
Viewing 166 - 168 of 1,939 Reviews

Glassdoor has 2,673 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.