T-Mobile Customer Service Representative CSR reviews

3.6

74% would recommend to a friend

(129 total reviews)
avatar

Srini Gopalan

30% approve of CEO

43% positive business outlook

Customer Service Representative (CSR) employees have rated T-Mobile with 3.6 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

129 reviews
3.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Good opportunities to make bonuses

Cons

Obnoxious work environment with leadership blasting music and running around the cubicles screaming while you're trying to deescalate an irritated customer.

Viewing 43 - 45 of 129 Reviews

Glassdoor has 24,575 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.