T-Mobile Customer Service Representative CSR reviews

3.6

74% would recommend to a friend

(129 total reviews)
avatar

Srini Gopalan

30% approve of CEO

43% positive business outlook

Customer Service Representative (CSR) employees have rated T-Mobile with 3.6 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. T-Mobile is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

129 reviews
1.0
Jun 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Great customers, helpful coworkers, commission was good as well when quotas were met monthly

Cons

At this particular location manager was unfair and created a very hostile work environment making it a terrible work experience

Viewing 46 - 48 of 129 Reviews

Glassdoor has 24,575 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.