T-Mobile reviews

Too many to list. You’re tied down to a desk with a headset for hours on end, the calls never stop coming, you have unrealistic goals to meet while dealing with abusive customers and if you don’t hit those goals your even more abusive coach or team manager will degrade you even further than the customer has. It’s a sweatshop environment where you are punished for being even a few seconds late for your breaks or lunches and to top it all off, good luck if you’re white. Especially a white male. Prepare to feel like an outcast every single day at work and prepare to see how real racism is. Oh, and the constant loud, annoying rap music in your ears that prevents you from hearing customers. And then a coach may get in your face trying to talk to you as well. Then you definitely can’t hear the customer. Customer is pissed you’re not listening, low survey score for you due to horrible rap music and annoying coaches. Oh, here comes your team manager to ask why you got a low score... you can’t win here. DO NOT take this job.

I was discriminated like hell. majority of team were white and were sent to weeklong training but as Chinese I was barred and denied. I was targeted for firing on 7/24/2013 by white racist manager who sent email to HR for this. That's two days after I had turbinate resurrection surgery to treat my sleep apnea. My doctor sent in a note requesting accommodation for me but they flatly rejected it and fired me anyway. According to what I heard from a person I am familiar with they also fired a Chinese woman who just got back from a maternity leave. They hired me as SQL developer but in the PIP or Personal Improvement Plan they required me to write the project using C#.