T-Mobile reviews

3.6

62% would recommend to a friend

(23,192 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

23K reviews
4.0
May 11, 2017
Recommend
CEO approval
Business Outlook

Pros

On a growth tear - adds millions of new subscribers each quarter. Supporting an increasing scale of customers without any additional increase in headcount is an interesting organizational task.

Cons

Exceptionally political - tensions run high between the network engineering, enterprise IT, and marketing groups. Appeals to authority will win arguments: "Abdul wouldn't like that" will make development project stop dead. In leadership roles getting promoted on the technology side basically requires someone to quit, get fired or die.

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T-Mobile Response
9y
Thank you for the feedback—we will definitely be sharing this with our Tech team leaders as this should not be the sentiment our team members are feeling. There is room for advancement across the business with equal opportunity for all. --T-Mobile Careers Team
2.0
May 1, 2017

Stepping Stone

Recommend
CEO approval
Business Outlook

Pros

Flexible Good Time off Good bonus Leveraged modern tech stacks

Cons

Base pay below technology industry in Seattle. Leaving will probably give most people a large jump in total compensation Non-technical management in leadership positions in Engineering Push for new hires to be H1B (Indian) Low performers are kept around forever

3.0
Jan 4, 2017

Analyst

Recommend
CEO approval
Business Outlook

Pros

Great place for 9-5ers, benefits are ok.

Cons

Middle management's tone is completely disconnected from senior leadership. Senior leadership touts an innovative/disruptive/no BS/get things done atmosphere whereas middle management perpetuates bureaucracy, conformity, groupthink, status quo environment.

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T-Mobile Response
9y
We appreciate your insight and honesty. We strive to make sure the communication and direction between our leaders and our teams is consistent and transparent, but with any large company we know there can be some hiccups and plan to share your thoughts with our leadership team to help us find those gaps. Our surveys are anonymous and are a way for our team members to feel comfortable telling us how they truly feel about our company and their current work role/environment. We will continue to make sure our leaders are relaying that intent as we never want our teams to feel pressured to share feedback with us. --T-Mobile Careers Team
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Glassdoor has 24,574 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.