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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,182 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,182 company reviews on Glassdoor which indicates that most employees have a good working experience there.

      Reviews by job title

      23K reviews
      5.0
      Aug 8, 2018

      A wonderful, ethical place to work

      Customer service expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely wonderful environment, supportive co-workers, upbeat atmosphere that celebrates successes. You feel connected with the company because it doesn't seem far-fetched to even meet our CEO. The benefits are amazing and don't take too much out of your paycheck. Monthly bonuses based on performances can double your paycheck. T-Mobile is also very inclusive, welcoming all walks of life. They honor veterans and military and look to hire within that frame, which is something I highly respect.

      Cons

      As with all customer service, it can be emotionally taxing, and the breaks aren't very long.

      avatar
      T-Mobile Response
      7y
      Thank you for sharing your thoughts with us—we appreciate everything our frontline does to take the very best care of our customers! -Your T-Mobile Careers Team
      5.0
      Mar 9, 2017

      Account expert

      Customer loyalty specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      This by far has been the best company I have ever worked for they value their employees there's always the option of potential for growth within the company almost five years strong with this amazing organization and looking forward to many many more years.

      Cons

      With every job there's going to be stressed and pressured metric changes can be a handful but as long as you go in with an open Vision willing to learn willing to be adaptive to change as the industry is always changing and adapting for our customers.

      avatar
      T-Mobile Response
      9y
      Change is constant and with our rapidly growing company we appreciate team members like you who keep a positive attitude and open mind as we adapt. As you continue to grow with us, if you have any suggestions on how to continue engaging our team members and recognizing their efforts aside from current appreciation programs, please feel free to express your ideas to your leader. We’re always looking for new ways to show our team members they are THE BEST! --Your T-Mobile Careers Team
      3.0
      Aug 26, 2023

      It's a shame we're so lost in our "culture" that we have forgotten our culture.

      Senior support expert government accounts
      Recommend
      CEO approval
      Business Outlook

      Pros

      Will cover full cost of education through select schools. Fantastic benefits Paid time off Involved DE&I network

      Cons

      Limited availability for advancement outside of the call center unless you want to move across the country. No developmental opportunities once school has been completed. (They mention CareerTrax and Reach as select opportunities, but these are very selective and limited in their approval and actual benefit to employee growth.) increasingly stressful environment. The company cares more about what benefits their stockholders than the mental and emotional wellbeing of their employees.

      Viewing 10 - 12 of 23,182 Reviews
      Related searches: T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile interviews | T-Mobile conversations
      ReviewsT-Mobile reviews

      Glassdoor has 24,562 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.