T-Mobile reviews

3.6

62% would recommend to a friend

(23,182 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

23K reviews
2.0
Apr 5, 2022

Toxic Corporate Trickledown

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great coworkers Decent health insurance Floating holiday Sometimes granted additional, unexpected RSUs

Cons

The merger permanently changed the personality of T-Mobile—as much as they love pretending to be the underdog up against "the other guys," they're now firmly "the other guys." Everyone in an upper management role must have their say, so there are always too many cooks in the kitchen just jockeying for power. Original ideas that come from the lower ranks generally don't survive. Corporate cheer-leading for innovation is a surface-level facade. Leadership pretends to encourage work-life balance but no one in middle management or above could claim to have it. ICs seem to fare a bit better most of the time. Leadership refuses to acknowledge employees' concerns about everything, including RTO/remote work. If you are in the Bellevue area, they demand you fill your seat so they'll get their ROI on their pricey campus improvements. SLT is unbearably white. Very little diversity in the upper ranks. No good options for advancements in my department. HR refuses to evolve pay bands and they're no longer competitive for current employees. I've never gotten a real raise here and don't know anyone else at my level who has, either. If you don't drink the company kool-aid, you'll be miserable. I don't know anyone on my team who's happy.

1.0
Dec 8, 2018

Not worth it

Recommend
CEO approval
Business Outlook

Pros

High pay, significant responsibility, good benefits.

Cons

Worst job I ever had. Horrible boss, evil and foolish VP, callous c level executive. Political to the point of disfunction, and abusive culture. Stay away.

4.0
Apr 16, 2015
Recommend
CEO approval
Business Outlook

Pros

The compensation and benefits are great, and can be unbelievable beneficial if you really know how to hustle. The company has great values and is very accepting of diversity and innovation.

Cons

You are constantly apologizing on behalf of the company to customers for: awful cell coverage, confusing billing methods, faulty devices, and misleading advertising to name a few. The low-price and low-quality of the service also tends to attract a customer base that may be uncomfortable for some to deal with- one must have thick skin to work retail here.

Viewing 19 - 21 of 23,182 Reviews

Glassdoor has 24,562 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.