Is TP a good company to work for as a Advisor?

Advisor professionals working at TP have rated their employer with 4.4 out of 5 stars in 113 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Advisor Jobs at TP now and start preparing for your job interview by browsing frequently asked Advisor interview questions at TP .

Does TP pay Advisor employees well?

Advisor professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 113 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Advisor salaries at TP.

How happy are Advisor professionals working at TP?

80% of Advisor employees at TP would recommend their employer to a friend. This rating has decreased by 13% in the past 12 months. Advisor professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13876) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Advisor reviews

4.4

80% would recommend to a friend

(113 total reviews)

Jorge Amar

100% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (113 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advisor employees have rated TP with 4.4 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Advisor professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Advisor professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

113 reviews

5.0

Nov 27, 2017

Mr

Advisor

Recommend

CEO approval

Business Outlook

Pros

Perfect company where you can find your self

Cons

I missed my chair there , where i was handling the customer complaints

TP Response

8y

We appreciate your positive comments and we see to it to provide our employees a professional and fun environment wherein they can unleash their full potential and be the better version of themselves. Kindly share your feedback with us at http://bit.ly/TPHR-form. Thank you very much.

1.0

Oct 14, 2017

Pros and Cons

Advisor

Recommend

CEO approval

Business Outlook

Pros

Will hire almost anyone Good training Very friendly environment, both management and advisors Decent bonus structure depending on campaign (most campaigns have no bonus) Knowledgeable and caring management/team leaders Lots of overtime depending on time of year (sometimes double or even triple time)

Cons

You will be paid the absolute minimum legal requirement, with only £500 a year added for each stage of progression Unpaid breaks No time to do anything in breaks Expected to turn up early to get your system started up (on minimum wage) Very strict on security even when not necessary (no financial information involved) Hard to take holidays Punitive approach taken to occasional absence/lateness Refusal to remove obviously erroneous surveys (this will cost you your bonus) Targets that contradict each other (escalation is mandatory in many cases, but you also have to keep escalation below a certain level)

TP Response

8y

We see to it to provide our employees great benefits and competitive income while following the rules and regulations set by the company. This is to ensure standards are met, sensitive data are protected and excellent customer service is provided. We'll make sure to conduct an investigation to avoid similar instances from happening again. Thank you and best regards.

1.0

Sep 8, 2017

If you can, go somewhere else

Advisor

Recommend

CEO approval

Business Outlook

Pros

Always employing Ability to grow good knowledge

Cons

lacks coordination very messed up environment no employee satisfaction in mind people keep leaving lack management

TP Response

8y

We appreciate your honest feedback and we want to make sure our employees feel that they could easily seek assistance and openly communicate with the management while enjoying a professional and fun environment. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Best regards.

Viewing 109 - 111 of 113 Reviews

Jobs at TP

Command Center Analyst, Workforce Management RTA

TP

TP Advisor reviews

Company ratings over time

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Reviews by job title

Mr

Pros and Cons

If you can, go somewhere else

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