Is TP Boca Raton a good place to work?

Employees in Boca Raton have rated TP with 3.8 out of 5 stars in 226 anonymous Glassdoor reviews. To compare, worldwide TP employees have given a rating of 3.8 out of 5. Search open jobs at TP in Boca Raton or explore more of the top rated companies in Boca Raton .

Does TP pay well in Boca Raton?

TP employees working in Boca Raton rate their compensation and benefits with 4.1 out of 5 stars based on anonymously submitted employee reviews on Glassdoor. This is equal to the company average rating of all TP employees. Browse TP salaries in Boca Raton to find out how much you could get paid.

How is the work culture at TP in Boca Raton?

Employees in Boca Raton have rated TP with 4.1 out of 5 for work-life-balance (equal to company-wide rating), 4.6 out of 5 for diversity and inclusion (equal to company-wide rating), 4.2 out of 5 for culture and values (equal to company-wide rating) and 4.3 out of 5 for career opportunities (equal to company-wide rating).

How satisfied are TP employees in Boca Raton?

88% of employees in Boca Raton would recommend working at TP to a friend, compared to 88% of TP employees worldwide . This is based on 226 anonymous reviews submitted on Glassdoor.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

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TP

TP Boca Raton reviews

3.8

88% would recommend to a friend

(226 total reviews)

Jorge Amar

Not enough data to show CEO approval

87% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.3

Career opportunities

4.2

Culture & values

4.1

Work/Life balance

4.1

Senior management

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Employees in Boca Raton have given TP a rating of 3.8 out of 5 stars, based on 226 company reviews on Glassdoor. This indicates that most employees have a good working experience in Boca Raton. The TP employee rating in Boca Raton is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

226 reviews

5.0

Jun 20, 2018

Cutomer Agent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Lot's of training. They have great trainers. They have a creative program to incentivize employees and give them purpose and meaning.

Cons

Employees have to be flexible with their schedules.

TP Response

Thank you for your review. We strive to provide our employees with great training to gain skills they would need at work and in order to provide excellent customer service experience to our client's customers.

5.0

Jun 20, 2018

Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Teleperformance offered different opportunities such as 401k, work environment, job security, job training, health insurance etc. Beside these opportunities, you are always welcome in any Teleperformance around the world since, you have good attendance, good job performance your reference will follow you anywhere you go. We are a family at Teleperformance and no doors opening for discrimination or else exist. We care and always there for each other.

Cons

I like everything where I am

TP Response

Thank you for sharing an amazing feedback about us. We are glad to know that you are enjoying the work environment, the company of your colleagues and our benefits. Have a great day ahead!

5.0

Jun 20, 2018

Multicultural Environement

Customer service specialist

Recommend

CEO approval

Business Outlook

Pros

Great dynamic ambiance People oriented Management Everybody from everywhere get a chance to expose their talents.

Cons

Dress code need to be addressed

TP Response

Thank you for your feedback. We ensure to provide a fun and great working environment to our employees. We also have activities where they can engage with other employees and showcase their talents. Best regards!

Viewing 115 - 117 of 226 Reviews

Jobs at TP

Customer Service Representative - Remote

United States

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Remote --- Customer Service Representative

United States

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Remote Customer Service Representative

Customer Engagement Specialist - Work from Home

United States

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