TP Call Center Representative reviews

4.2

86% would recommend to a friend

(434 total reviews)

Jorge Amar

55% approve of CEO

78% positive business outlook

Call Center Representative employees have rated TP with 4.2 out of 5 stars, based on 434 company reviews on Glassdoor. This indicates that most Call Center Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Call Center Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

434 reviews
4.0
Dec 12, 2024

BBWC

Recommend
CEO approval
Business Outlook

Pros

The incentives are good and the hourly. Also the amount of support that I receive when needing questions answered is absolutely AMAZING!!!! There are quite a few upper managers that are here for the right reasons!! Also I love the fact that they work with my schedule with me being a single mom to 2 girls who have very active schedules.

Cons

I would have to say the way incentives is calculated considering the newer vehicles basically comes with everything. If they took away incentives being based off of percentage then the world will be a better happier place. The amount of overtime would be crazyyyyy!!!

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TP Response
1y
Thank you so much for your kind words. We appreciate you taking the time to share your experience with us!
3.0
Dec 7, 2024

Call center

Recommend
CEO approval
Business Outlook

Pros

Good company and provide career path

Cons

Low salaries and turn over and termination every single week

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TP Response
1y
Thank you for your review. We would like to understand in detail your experience. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to tell us more so we can work with you and resolve it.
5.0
Dec 7, 2024
Recommend
CEO approval
Business Outlook

Pros

They accept newbie, I'm impressed with their professionalism and the ambiance there is comfortable.

Cons

During my training their is really comfortable and nothing to worries.

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TP Response
1y
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
Viewing 46 - 48 of 434 Reviews

Glassdoor has 100,741 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.