Is TP a good company to work for as a Call Representative?

Call Representative professionals working at TP have rated their employer with 4.5 out of 5 stars in 1,208 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Representative interview questions at TP .

Does TP pay Call Representative employees well?

Call Representative professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,208 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Call Representative salaries at TP.

How happy are Call Representative professionals working at TP?

92% of Call Representative employees at TP would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Call Representative professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Call Representative reviews

4.5

92% would recommend to a friend

(1,208 total reviews)

Jorge Amar

85% approve of CEO

84% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.5

Culture & values

4.5

Career opportunities

4.4

Work/Life balance

4.4

Senior management

4.4

Compensation and benefits

Call Representative employees have rated TP with 4.5 out of 5 stars, based on 1,208 company reviews on Glassdoor. This indicates that most Call Representative professionals have an excellent working experience there. TP is rated 21% above average by Call Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Dec 11, 2025

TP Lovers

Call center agent

Recommend

CEO approval

Business Outlook

Pros

- Estabilidad salarial - contrato a término indefinido pasado meses de prueba - Espacios alegres y agradables en trabajo - Ambiente laboral dinámico y juvenil - Muchas alternativas de puesto de trabajo

Cons

- Ambiente demandante de actividades si uno no está acostumbrado - Aun no tiene mas cedes en la ciudad - Horario variable - Necesario adaptación frecuente - Métricas retadoras en ocasiones

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Dec 9, 2025

Tp lovers

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Se paga puntual, y cuentan con varios beneficios

Cons

Mala administración con el equipo interno de trabajo, malos supervisores y accms

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Dec 9, 2025

Tp lovers

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Buena empresa Hacen eventos Lindas instalaciones

Cons

No tengo queja alguna, todo me parece bien

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 37 - 39 of 1,208 Reviews

Jobs at TP

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