TP Call Representative reviews

4.5

92% would recommend to a friend

(1,209 total reviews)

Jorge Amar

85% approve of CEO

84% positive business outlook

Call Representative employees have rated TP with 4.5 out of 5 stars, based on 1,209 company reviews on Glassdoor. This indicates that most Call Representative professionals have an excellent working experience there. TP is rated 21% above average by Call Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Oct 18, 2010
Recommend
CEO approval
Business Outlook

Pros

For customer service or inbound call center agent: basic salary is Php13500 + Php3000 monthly for attendance bonus + sales incentives. The agent receives increment every six months. The amount (% of basic) of raise depends on performance (customers rate the agent from 1 to 10, depending on how the agent resolved the customer's concerns)

Cons

The salary indicated is actually lower compared to other call centers. Promotion is tainted by politics. Unless promoted within 3 years, it is not good to stay in this company.

avatar
TP Response
8y
Thank you for the feedback. We always make sure to reward hardworking employees with competitive income and career opportunities so that they will be encouraged to work harder. Rest assured, this will be dealt with and proper actions will be taken.
4.0
Jul 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Great entry level pay. Flexible schedules.

Cons

Cubicle job. No advancement opportunities. Obsolete equipment.

avatar
TP Response
8y
Thank you very much for the positive feedback. We see to it to offer employees different types of work schedule to suit their needs, and at the same time, make sure they are provided competitive income. We wish you a great day ahead!
3.0
Jan 28, 2010
Recommend
CEO approval
Business Outlook

Pros

They provide equal opportunities for employees to climb up the corporate ladder specially in the entry level position

Cons

Salary deductions are often times very suspicious. You always need to make sure the pay is right otherwise they get away with good money you worked for and are entitled to

avatar
TP Response
8y
We appreciate your feedback and we see to it employees are provided the proper compensation and incentives so that they will be encouraged to work harder. Kindly share your feedback with us at http://bit.ly/TPHR-form. Rest assured, this will be dealt with and proper actions will be taken.
Viewing 1207 - 1209 of 1,209 Reviews

Glassdoor has 100,675 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.