TP Call Representative reviews

4.5

92% would recommend to a friend

(1,208 total reviews)

Jorge Amar

85% approve of CEO

84% positive business outlook

Call Representative employees have rated TP with 4.5 out of 5 stars, based on 1,208 company reviews on Glassdoor. This indicates that most Call Representative professionals have an excellent working experience there. TP is rated 21% above average by Call Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Apr 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Pretty loose environment that allows keep learning on the job. Management is available to answer your questions and give requested feedback; they are not very strict about your work as far as you're cooperative about making progress.

Cons

- The supervisors are overworked, going higher in level does not look very attractive. - Expensive parking at the main site. -

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TP Response
7y
We are sorry to know that you felt that way. We aim to provide our employees a pleasant and fun environment. We hope you can share this with us via http://bit.ly/TPHR-Form. Thank you.
1.0
Mar 14, 2017

How I imagine hell to be.

Recommend
CEO approval
Business Outlook

Pros

The people you work with are nice... That's genuinely all I can say about it that's good about this concentration camp in disguise.

Cons

Poor systems, horrifically low wages, no career progression, call reviews are designed to be failed and the shifts leave you with no time to have a social life.

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TP Response
7y
Thank you for being candid with your review. We see to it to provide our employees a professional and organized environment wherein company standards are followed, proper compensation is given and hardworking employees are rewarded. Kindly share your feedback with us at http://bit.ly/TPHR-form. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.
3.0
Feb 8, 2017
Recommend
CEO approval
Business Outlook

Pros

It was close to home, I was able to get on with some of the other employees and the work wasn't very difficult.

Cons

I had to have my toilet breaks audited because some people took advantage of the system. On one occasion, I was told that someone had taken three hours to go the toilet. Didn't allow us mobile phones while we were at our desks, which was understandable, but we also were not allowed books between calls, which didn't make any sense. Very stringent on timing.

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TP Response
7y
Thank you for your honest review. The company enforces strict security protocols to ensure that our clients and their customers' private information are kept safe. We are hoping for your understanding on this matter.
Viewing 1153 - 1155 of 1,208 Reviews

Glassdoor has 100,792 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.