Is TP a good company to work for as a Call Representative?

Call Representative professionals working at TP have rated their employer with 4.5 out of 5 stars in 1,209 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Call Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Call Representative interview questions at TP .

Does TP pay Call Representative employees well?

Call Representative professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,209 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Call Representative salaries at TP.

How happy are Call Representative professionals working at TP?

92% of Call Representative employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Call Representative professionals have also rated TP with a 4.4 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13867) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1252) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (713) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Call Representative reviews

4.5

92% would recommend to a friend

(1,209 total reviews)

Jorge Amar

85% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,209 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Call Representative employees have rated TP with 4.5 out of 5 stars, based on 1,209 company reviews on Glassdoor. This indicates that most Call Representative professionals have an excellent working experience there. TP is rated 21% above average by Call Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

5.0

May 9, 2026

Great starting point for beginners in the BPO industry

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Teleperformanc is a a good company for people who want to start working in the BPO industry because it is easy to apply and usually accepts beginners even without experience. The company provides training to help employees improve their communication and customer service skills. Many workers like the friendly coworkers, the chance to earn bonuses, and the opportunity to grow into higher positions. Some accounts also offer work-from-home setups, which can be convenient for employees,

Cons

I cannot see any problem of this industry.

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

May 8, 2026

Good training for newbies with no current downsides

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Good for newbies and have good training facility.

Cons

There is no Cons as of now actually.

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

May 8, 2026

Better salary but night shifts are tough

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Salary is way more better than other company.

Cons

Being on a night shift is taking a tool on my body.

TP Response

1mo

Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our IT Helpdesk at https://support.tp.com/. Thank you.

Viewing 10 - 12 of 1,209 Reviews

Jobs at TP

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TP Call Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great starting point for beginners in the BPO industry

Good training for newbies with no current downsides

Better salary but night shifts are tough

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