TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,365 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,365 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Jul 31, 2015
Recommend
CEO approval
Business Outlook

Pros

long hours no credit for good job done low pay no raises can't take your paid time off so you lose it management demands that you work overtime but not them and won't and can't help out on floor when needed old out of date systems and computers and telephones

Cons

lousey management will not accommodate disabled veterans hr personal don't care about anybody but themselves noisy workplace stressful workplace and will try to fire you with no reason

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TP Response
7y
Thank you for bringing this to our attention. Your feedback is very important to us as this will help us become a better company. We would like to have you share this with us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to raise it to HR.
5.0
Jul 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Great team work, manager work with you is you have a problem at work or if you need time off.

Cons

co-workers can get crazy sometimes

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TP Response
8y
Thank you for your positive feedback. Our aim is to see to it our employees feel that they are treated well and listened to while enjoying their job and the company of their coworkers. Please share your feedback with us at http://bit.ly/TPHR-form. Best regards.
5.0
Jul 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Great management, great co workers, fast paste environment, easy, great training system, amazing support systems, excellent motivation programs, great accommodations when needed.

Cons

No phones, no pens, no papers, no food aside from hard candies, no sweat pants, no flip flops, smoking area in the back only

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TP Response
9y
Thank you for the positive comments. Our goal is to provide our employees a fun and professional environment while being given great training, incentives and benefits. If you wish to share feedback, please go to http://bit.ly/TPHR-form. Have an awesome day!
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