TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,365 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,365 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews
3.0
Jul 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Lots of overtime, clean place

Cons

Treat you like slaves not employees. Some of the supervisors are racist.

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TP Response
9y
Thank you for sharing your feedback. We champion diversity and equality in our workplace, and we absolutely do not discriminate in terms of race or their status in society. Please share your feedback with us at http://bit.ly/TPHR-form. We'll make sure to conduct an investigation to avoid similar instances from happening again. Regards.
1.0
Jul 21, 2015
Recommend
CEO approval
Business Outlook

Pros

The only thing good to say about this place is that its great place to meet new people. There were less than a handful of great supervisors that helped, all others never did nothing much except for their weekly quotas. Most just sat around pretending to listen to calls and waited for the good sups to show up.

Cons

Management was horrible and had no sense of direction. Really had to pay attention to paystubs to make sure they were payin you correct amount. Would promise ot hours, you work your butt off, paycheck time comes and your missing a whole lot of hours and they promise to make up for it on the next pay period.

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TP Response
7y
We appreciate your honest feedback. We are committed to making our employees feel that they could easily seek assistance and openly communicate with the management while given proper compensation and incentives. Rest assured, this will be dealt with and proper actions will be taken. Please share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com.
4.0
Jul 21, 2015
Recommend
CEO approval
Business Outlook

Pros

I don't have any problems with TP. Fair treatment to every one :)

Cons

I don't see any, I resigned because of my graveyard schedule that's it.

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TP Response
7y
We appreciate your review about your experience. Thank you and a have a nice day!
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