Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,360 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,360 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,360 total reviews)

Jorge Amar

93% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,360 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,360 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews

3.0

Sep 16, 2014

It's a job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay was pretty good considering the job was remote support technician for DELL. They were also pretty flexible with the hours that you wanted to get. I managed to work four 10 hour shifts per week which allowed an extra day off in the week.

Cons

Office politics were horrendous. The call center manager ended up getting fired a few months after I had already left. Out of the 20 or so employees I went through training with I think there was only one other guy still working there after only two months. I worked there for 14 months.

2.0

Sep 15, 2014

Ghetto call center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

1 hour lunch. You really need it to cool off.

Cons

You get paid on the 7th and 22nd of the month. Long hours expected Very ghetto and unintelligent people

2.0

Sep 14, 2014

(Athens Office | TP Hellas) - Squeezing employee for money

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great multicultural ambient. New offices and some benefit or activity.

Cons

Strict policy just for employee that can change in a second if it is against what your superior is saying. No human respect of any kind, zero company loyalty consideration (if you they need you that month good, if not you can go). Not fair salry, high volume call countries are working more for same money of the rest of the colleague.

Viewing 12262 - 12264 of 12,360 Reviews

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TP

TP Custom Service Representative reviews

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It's a job

Ghetto call center

(Athens Office | TP Hellas) - Squeezing employee for money

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