Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,360 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,360 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,360 total reviews)

Jorge Amar

93% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,360 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,360 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews

2.0

Aug 27, 2014

No Career in sight.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good people working there, steady paycheck.

Cons

Poor Management, No incentives for standing out, Cattle mentality.

4.0

Aug 24, 2014

A lot of detail oriented work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

There are many growth opportunities with this company.

Cons

You are expected to learn system specific information and the product for which you are providing customer service for. They actually test you and if you fail you could be let go.

TP Response

9y

That's right! We definitely reward hardworking employees with plenty of opportunities for career progression. We wish you all the best!

2.0

Aug 19, 2014

my experience with the company is not that good but all i can say is that it's a very dynamic company to work with.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

co-workers are great. they are friendly and helpful especially when you're new from the company. they have incentives if you perform well and attendance bonus as well for perfect attendance.

Cons

you work so hard and they don't pay you correctly. they will ask you to render overtime but will not pay you for that. let's face the fact that people work for money but then you work hard but doesn't pay off. it's very inconvenient and very frustrating as well.

Viewing 12265 - 12267 of 12,360 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Healthcare Customer Service Representative - Remote

Remote

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Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Customer Engagement Specialist - Work from Home

Remote

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Remote --- Customer Service Representative

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TP

TP Custom Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

No Career in sight.

A lot of detail oriented work

my experience with the company is not that good but all i can say is that it's a very dynamic company to work with.

Jobs at TP

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