Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,354 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,354 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

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TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,354 total reviews)

Jorge Amar

93% approve of CEO

78% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,354 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

12K reviews

3.0

Jan 10, 2014

Fast paced low paying. Very easy job very minimal physical requirement. Management very unprofessional. is team oriented

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

the pros to working at teleperformance it is that you get alot of discounts and its easy to move up to mangement.

Cons

the cons to working at teleperformance is the low raises no schedule flexibility and their is no health care benefits.

2.0

Nov 30, 2013

Don't stay too long

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

High Attrition means there are opportunities to move up fairly constantly. Most of the other employees are friendly and willing to help out with situations on calls Fun Committee events.

Cons

Back biting and politics Low pay across the board may not be able to move to your area expertise quickly most position that come open are for supervisors that leave or are recently fired.

3.0

Nov 25, 2013

So-so

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You'll be exposed to a few big names in the US market, and you'll get to work for some of them. Job paid well. BPO, so lots of opportunities for going up the corporate ladder.

Cons

Terrible integrity issues. "Palakasan" system. Shuttle service sucks, and it sucks worse if you have to work from Octagon then Shaw. The walk is tiring. You can be assigned any shift, but the shuttle has strict schedule.

Viewing 12295 - 12297 of 12,354 Reviews

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TP Custom Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fast paced low paying. Very easy job very minimal physical requirement. Management very unprofessional. is team oriented

Don't stay too long

So-so

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