Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,351 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,351 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13863) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

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TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,351 total reviews)

Jorge Amar

93% approve of CEO

78% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,351 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

Dec 17, 2012

Not Fun

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent Pay, just show up when you feel like it!

Cons

Unorganized, weird management, good luck with help or advice with management.

1.0

Oct 19, 2012

Would Be An Awesome Place To Work If Some Minor Kinks Were Worked Out

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Gr8 Pay, Opportunities for overtime

Cons

Micro mgmnt, constant change & the expectation you can adapt instantly, implementation of new policies, procedures or tools & still holding employees accountable for invalid & incorrect scoring, though clearly obvious

1.0

Oct 14, 2012

They are unorganized and they concern is with production of calls, not the customer or employee.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you like the benefits of working with a disorganized company, this may be good for you.

Cons

They are not interested in providing customer service to their customers. They do not care about their employees.

Viewing 12325 - 12327 of 12,351 Reviews

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TP Custom Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not Fun

Would Be An Awesome Place To Work If Some Minor Kinks Were Worked Out

They are unorganized and they concern is with production of calls, not the customer or employee.

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TP reviews FAQs

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