Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,351 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,351 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13863) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,351 total reviews)

Jorge Amar

93% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,351 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews

3.0

Oct 14, 2012

senior staff does not support

Customer services representative

Recommend

CEO approval

Business Outlook

Pros

cery bad exp. ibn TP

Cons

They will promise to promotre but they didn't

TP Response

3y

Thank you for sharing your review. All the best.

1.0

Oct 12, 2012

Welcome to teleperformance France's outsource center leaves India for cheaper us labor

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

pays slightly more than unemployment

Cons

location is far from most places. no advancement being promoted to team leader is like having one foot out the door. their healthcare is too expensive its cheaper to go on your own. the deductibles are crazy. you pay 2600/yr+ just in premiums now the new hires get 9/hr that is most of your salary. overtime when available is mandatory. They always lie so get it in writing.Females do better there they usually marry management and many extra perks when they play the game. its a job that will just waste your time as soon as you get hired look for a better job for example mc d's.

4.0

Oct 5, 2012

the company is great and they care for each employee.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

they really care for you ..

Cons

hmm .. downside experience ? none so far ..

TP Response

8y

Thank you for the kind words. We see to it to cater to our employees needs, provide them a positive working environment and make sure they are treated well and valued. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. All the best!

Viewing 12328 - 12330 of 12,351 Reviews

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TP Custom Service Representative reviews

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Reviews by job title

senior staff does not support

Welcome to teleperformance France's outsource center leaves India for cheaper us labor

the company is great and they care for each employee.

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