Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,351 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,351 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13863) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,351 total reviews)

Jorge Amar

93% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,351 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,351 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews

3.0

Sep 30, 2012

If any workplace issues arise, we dare not "rock the boat" because there is a line of replacements down the block.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They will hire anyone who has a GED equivalent, is not a felon, and can "fog a mirror". Basic computer skills and spelling - not required. Opportunity for advancement for those willing to become automatons.

Cons

Because we have to share work stations, they become perfect breeding area for infectious diseases. We have to share the headset and especially the microphone, which, by necessity is right up against multiple peoples' mouths. You can wash and disinfect your hands until they are raw, but that has absolutely nothing to do with disinfecting the little nooks and crannies in the microphone housing where the "bugs" are having a constant house party. Everybody is always sick, but cannot afford take a sick day. This contributes to a work environment that is not healthy.

2.0

Sep 24, 2012

It pays well.....

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay, and if you have 1/2 a brain your a golden child. The work I was doing was repetitive but you can definitely meet and exceed their required metrics. If you do you can strong arm any schedule you want after 2 months or so.

Cons

Sometimes people with 1/2 a brain are supervisors and management. No joke. If your used to being around quality people you might be disappointed.

3.0

Sep 22, 2012

All about TelePerformance

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice work location and facilities

Cons

Low basic salary and some salary disputes

Viewing 12331 - 12333 of 12,351 Reviews

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TP Custom Service Representative reviews

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If any workplace issues arise, we dare not "rock the boat" because there is a line of replacements down the block.

It pays well.....

All about TelePerformance

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