TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,351 total reviews)

Jorge Amar

93% approve of CEO

78% positive business outlook

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,351 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Sep 15, 2012
Recommend
CEO approval
Business Outlook

Pros

I guess it paid the bills.

Cons

Salary, highly and intrusively monitored, relentlessly busy in terms of volume of calls, no job security or room for advancement. Dirty staff room.

avatar
TP Response
4y
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
3.0
Sep 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Very good working environment. Though accounts are project base, when an account closes, they find a new account for agents to transfer to

Cons

Career opportunities for tenured agents.

2.0
Sep 10, 2012

trainee's overview

Recommend
CEO approval
Business Outlook

Pros

- relaxed pace in outbound campaigns

Cons

- hard to pay rent with that rate / minimum wage

avatar
TP Response
8y
Thank you for being candid with your review. We see to it employees are given competitive income and bonuses so that they will be encouraged to work harder. If there are any other issues that need to be addressed, kindly go to http://bit.ly/TPHR-form. We will make sure to take all these into consideration moving forward.
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