Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,365 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,365 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

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TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,365 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,365 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

12K reviews

5.0

Apr 24, 2026

Agent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The training sessions were full of fun learnings that helped the newbies become more confident, and the discussions were highly engaging. The TP Uprise site is unique, modernized, and offers a welcoming ambiance.

Cons

The training sessions are intensive and fast-paced, which can sometimes leave new employees struggling to keep up. Having tenured co-agents around is truly a blessing.

TP Response

2mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Apr 24, 2026

Good entry level BPO for no experience in BPO

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They hire with no BPO experience

Cons

So far none because i'm just new hired

3.0

Apr 24, 2026

Good place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good for beginners in BPO

Cons

Bad compensation towards employee. Not good

TP Response

2mo

Hi there. We appreciate you dropping by to provide your feedback.

Viewing 139 - 141 of 12,365 Reviews

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TP Custom Service Representative reviews

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Good entry level BPO for no experience in BPO

Good place to work

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