Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,365 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,365 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,365 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,365 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews

3.0

Apr 23, 2026

Management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

TL support a lot only if you met your targets

Cons

Frequent changes in the performance metrics

2.0

Apr 23, 2026

Management was crap

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Training was good and detailed.

Cons

The manager in the office was so rude.

TP Response

2mo

Thank you for your feedback. We would appreciate learning more about your experience and specific ways that we can improve. Can you please provide us with specific feedback at http://bit.ly/TPHR-newform. Thank you. Regards TP Canada

5.0

Apr 23, 2026

Teleperformance

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

With my 3 days here in Teleperformance, I can say that I am still enjoying my experience. I love the way our trainer is teaching us, I didn't experience having a hard time understanding the topics/courses since she explained it very well. I also like the facilities that they have here, especially that they have a gym, ensuring that their employees can still maintain balancing their work and healthy lifestyle.

Cons

The only thing that I noticed was the hassle I experienced in the baggage counter, since we just had our lockers, during the first days I experienced falling in line for how many minutes before work, during breaks, and after work, but I do understand since the company is still ensuring everyone's security.

TP Response

2mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 142 - 144 of 12,365 Reviews

Jobs at TP

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Healthcare Customer Service Representative - Remote

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Customer Engagement Specialist - Work from Home

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TP

TP Custom Service Representative reviews

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Management

Management was crap

Teleperformance

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