Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,365 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,365 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

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TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,365 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.1

Culture & values

4.1

Career opportunities

4.0

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,365 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

5.0

Apr 23, 2026

Fresh start with Teleperformance

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Salary is reasonable for our account (Telco). Trainers are approachable and friendly.

Cons

Systems are too slow. *Some logins are still not available, even in our second week of training.

TP Response

2mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

3.0

Apr 23, 2026

A Great Place to Learn & Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good Salary, easy job and not hard to learn

Cons

Lack of alignment, KPI is targeted

3.0

Apr 23, 2026

Nice to start a career

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Give oportunity to begginers to join the work market

Cons

Hard to achieve career goals

Viewing 145 - 147 of 12,365 Reviews

Jobs at TP

Remote---Sales/Customer Service Representative-English

United States

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Healthcare Customer Service Representative - Remote

United States

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Healthcare Customer Service Representative - Remote

United States

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Customer Service Representative - Remote

United States

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Remote --- Customer Service Representative

Remote

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TP Custom Service Representative reviews

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Fresh start with Teleperformance

A Great Place to Learn & Work

Nice to start a career

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