Is TP a good company to work for as a Customer Agent Representative?

Customer Agent Representative professionals working at TP have rated their employer with 4.3 out of 5 stars in 114 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Agent Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Agent Representative interview questions at TP .

Does TP pay Customer Agent Representative employees well?

Customer Agent Representative professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 114 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Agent Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Customer Agent Representative reviews

4.3

86% would recommend to a friend

(114 total reviews)

Jorge Amar

Not enough data to show CEO approval

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (114 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Agent Representative employees have rated TP with 4.3 out of 5 stars, based on 114 company reviews on Glassdoor. This indicates that most Customer Agent Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Agent Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

114 reviews

5.0

Sep 17, 2025

Skill-Oriented Culture

Customer representative

Recommend

CEO approval

Business Outlook

Pros

TP constantly pushed me to upgrade my skills, and certification support was provided when required.

Cons

Occasional micromanagement from certain team leads.

1.0

Aug 5, 2025

You get same salary as newbies

Customer representative

Recommend

CEO approval

Business Outlook

Pros

Easy to apply and start working

Cons

Don’t expect to grow in the company financially. You get an upgrade you get 50 eur extra

TP Response

6mo

We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you

5.0

May 28, 2025

Survey

Customer agent representative

Recommend

CEO approval

Business Outlook

Pros

Funny, creative, innovative and the trainer is really friendly

Cons

There wasn't any problem with the activities

TP Response

1y

👋🏻 Hi, thank you for your comment. 🤩 We are proud that you are part of our TOP family! 💥🤘🏻 Greetings! #LeadTheWay

Viewing 4 - 6 of 114 Reviews

Jobs at TP

Healthcare Customer Service Representative - Remote

Tennessee

View job

Customer Service Representative - Onsite

Banking Customer Service Representative - Onsite

Customer Service Representative - On Site

Customer Service Representative - On Site

View all Customer Agent Representative Jobs

TP

TP Customer Agent Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Skill-Oriented Culture

You get same salary as newbies

Survey

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at TP

TP reviews FAQs