Is TP a good company to work for as a Customer Agent Representative?

Customer Agent Representative professionals working at TP have rated their employer with 4.3 out of 5 stars in 114 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Agent Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Agent Representative interview questions at TP .

Does TP pay Customer Agent Representative employees well?

Customer Agent Representative professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 114 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Agent Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1998 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1808 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1782 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1518 reviews)); "Good environment is good." ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3813 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2458 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1504 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews)); "Poor communication and dropping classes with little notice" ((in 289 reviews))

TP Customer Agent Representative reviews

4.3

86% would recommend to a friend

(114 total reviews)

Jorge Amar

Not enough data to show CEO approval

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (114 reviews)

Ratings by demographic groups

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Customer Agent Representative employees have rated TP with 4.3 out of 5 stars, based on 114 company reviews on Glassdoor. This indicates that most Customer Agent Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Agent Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

114 reviews

4.0

Apr 10, 2025

About the Glassdoor

Customer representative

Recommend

CEO approval

Business Outlook

Pros

It helps employee to have security inside the company

Cons

None so far everything is great

TP Response

1y

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Apr 3, 2025

TP - Great Place to Work!

Customer representative

Recommend

CEO approval

Business Outlook

Pros

Tp provides great place for each employees here.

Cons

No cons at all. I had so much fun working here.

TP Response

1y

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Mar 10, 2025

Great place to work

Customer representative

Recommend

CEO approval

Business Outlook

Pros

I have been working at Teleperformance Turkey for over six months, and my experience has been very positive. The company fosters a professional and supportive work environment, with great opportunities for career growth. The management is approachable, and teamwork is encouraged, making it a great place to develop skills. The HR team is also very helpful and responsive, ensuring a smooth experience for employees. I appreciate the diverse and dynamic workplace culture, where I’ve had the chance to meet new friends and connect with wonderful, kind, and inspiring people. Overall, it’s a great company to work for, and I’m happy to be part of the team!

Cons

The varying workdays and shifts, including some evenings and nights, bring a unique challenge, but I enjoy the flexibility it offers and the opportunity to work at different times of the day

Viewing 10 - 12 of 114 Reviews

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TP - Great Place to Work!

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