Is TP a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at TP have rated their employer with 4.2 out of 5 stars in 17,380 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service (CSR) Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at TP .

Does TP pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 17,380 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,380 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service CSR employees have rated TP with 4.2 out of 5 stars, based on 17,380 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service CSR professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

17K reviews

4.0

Oct 23, 2014

This job is chaotic. Most of the supervisors know what they are doing but none of them have the same Information. So policies get confusing.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The hours are great and work around my school schedule. They also have a fun atmosphere that makes the day go by a lot faster.

Cons

The job itself sucks. I talk to angry people oh the phone for 8 hours a day. Thats not really my cup of tea. Also, there is no part time work available.

1.0

Oct 22, 2014

Customer Service Representative, Teleperformance Hellas, Athens

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Salaries were paid more or less on time. Easy to get a position in the company. Nothing else I could mention.

Cons

Almost everything. No bonuses, no free weekends, awful schedules, arrogant and incompetent leaders. The relocation package is a big lie, you have to stay in the most disgusting flats, and a considerable amount is deducted from your salary for this kind of accommodation. The company decides with whom you can stay. No permanent contracts are offered. All in all, almost everything was bad.

4.0

Oct 21, 2014

Great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good people and working environment branch boss understanding worked with me on hours as take care of my dad

Cons

didnt like the hours for late night but able to bid on hours wanted and hope you got them and twice a month paycheck

Viewing 17275 - 17277 of 17,380 Reviews

Jobs at TP

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TP

TP Customer Service (CSR) reviews

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Reviews by job title

This job is chaotic. Most of the supervisors know what they are doing but none of them have the same Information. So policies get confusing.

Customer Service Representative, Teleperformance Hellas, Athens

Great company

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