Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,677 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,677 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,677 total reviews)

Jorge Amar

98% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,677 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Customer Service Representative CSR employees have rated TP with 4.4 out of 5 stars, based on 4,677 company reviews on Glassdoor. This indicates that most Customer Service Representative CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative CSR professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

5K reviews

2.0

Nov 20, 2020

Lots of work and low pay for CSR

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The benefits and bonuses once you make your 60 days

Cons

CSR department take on everyone else department even when there are departments for it, training not good, takes a while to understand the system, low pay for all the work you do in this department, and the list goes on

3.0

Nov 19, 2020

okay role

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

worked with good people in my project (virgin media)

Cons

worked to conflicting KPI's, very confusing and horrible systems

TP Response

4y

Thank you for your feedback. Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

4.0

Nov 18, 2020

Job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good environment, Good people to work with

Cons

low salary, no benefit plan for long term employees

Viewing 4645 - 4647 of 4,677 Reviews

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TP Customer Service Representative CSR reviews

Company ratings over time

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Reviews by job title

Lots of work and low pay for CSR

okay role

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