Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,676 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,676 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13874) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,676 total reviews)

Jorge Amar

98% approve of CEO

84% positive business outlook

Ratings by demographic groups

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Customer Service Representative CSR employees have rated TP with 4.4 out of 5 stars, based on 4,676 company reviews on Glassdoor. This indicates that most Customer Service Representative CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative CSR professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

5K reviews

3.0

Nov 12, 2020

Good compensation

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good benefits and incentives. Nice environment. You have plenty of sofa to rest

Cons

Dissolved account, no work no pay during floating status.

1.0

Nov 7, 2020

Teleperformance

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Haven’t experience anything that will be considered as “pros”

Cons

Low salary. No work-life balance

TP Response

5y

We apologize that you felt this way. We would like to understand this better. Please feel free to share your additional feedback by filling out our Human Resources inquiry at http://bit.ly/TPHR-newform. Thank you and best regards.

1.0

Nov 2, 2020

NIGHTMARE

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

NONE absolutely nothing good about this company

Cons

Unskilled and pathetic leadership, poor planning for all development and training schedules/appointments. Management is a literal joke, with no regard for the lives of their employees

Viewing 4648 - 4650 of 4,676 Reviews

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TP

TP Customer Service Representative CSR reviews

Company ratings over time

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Good compensation

Teleperformance

NIGHTMARE

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