Is TP a good company to work for as a Desktop Support Analyst?

Desktop Support Analyst professionals working at TP have rated their employer with 4.4 out of 5 stars in 82 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Desktop Support Analyst Jobs at TP now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst interview questions at TP .

Does TP pay Desktop Support Analyst employees well?

Desktop Support Analyst professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 82 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst salaries at TP.

How happy are Desktop Support Analyst professionals working at TP?

92% of Desktop Support Analyst employees at TP would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Desktop Support Analyst professionals have also rated TP with a 4.3 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Desktop Support Analyst reviews

4.4

92% would recommend to a friend

(82 total reviews)

Jorge Amar

100% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (82 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Desktop Support Analyst employees have rated TP with 4.4 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Desktop Support Analyst professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

82 reviews

5.0

Mar 7, 2023

Enjoyable work environment

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Kind co-workers, good work life balance, free refreshments.

Cons

Not really a con but central Bristol location can be a bit hectic to get to.

TP Response

3y

Thank you for taking the time to review Teleperformance. It's fantastic to hear of your positive experience.

4.0

Jan 1, 2023

Suggestions/Recommendations

Desktop engineer

Recommend

CEO approval

Business Outlook

Pros

It is easy to apply

Cons

Salary is not that much and not providing certificate for more opportunities

TP Response

3y

Thank you for taking the time to share your feedback! Have a nice day!

3.0

Dec 26, 2022

Desktop support

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Hi All, I have joined a company during lockdown time, before that I was working as a Rebar detailer 3 years. Completely COVID has changed everything in my life, in this office I have started a new carrier in IT everything is going good but financial is very bad.

Cons

They need to focus on management. HR is favor for operation team they need to support for employee.

TP Response

3y

We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!

Viewing 55 - 57 of 82 Reviews

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TP Desktop Support Analyst reviews

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Desktop support

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