TP Desktop Support Analyst reviews

4.4

92% would recommend to a friend

(82 total reviews)

Jorge Amar

100% approve of CEO

85% positive business outlook

Desktop Support Analyst employees have rated TP with 4.4 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Desktop Support Analyst professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

82 reviews
1.0
Apr 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Consistent and steady work. Flexible work options for a plethora of positions

Cons

The company focuses on the bottom line rather than the wellbeing and happiness of its employees. work loads are usually high per person and the expectation is that the job will get done regardless. they advertise a lean six sigma methodology but do not implement it. lots of broken processes and buck passing when it comes to resolving problems. communication between levels is considerably lacking.

avatar
TP Response
4y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-800-994-9335 or email us at LetsConnect@Teleperformance.com so we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
5.0
Jan 15, 2022
Recommend
CEO approval
Business Outlook

Pros

They care about progression, I've been promoted 3 times within 2 years.

Cons

Pay for my role isn't at an industry level

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TP Response
3y
Thank you for taking the time to review Teleperformance. It's fantastic to hear of your positive experience
Viewing 70 - 72 of 82 Reviews

Glassdoor has 100,741 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.