Is TP a good company to work for as a Desktop Support Analyst?

Desktop Support Analyst professionals working at TP have rated their employer with 4.4 out of 5 stars in 82 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Desktop Support Analyst Jobs at TP now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst interview questions at TP .

Does TP pay Desktop Support Analyst employees well?

Desktop Support Analyst professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 82 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst salaries at TP.

How happy are Desktop Support Analyst professionals working at TP?

92% of Desktop Support Analyst employees at TP would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Desktop Support Analyst professionals have also rated TP with a 4.3 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

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TP Desktop Support Analyst reviews

4.4

92% would recommend to a friend

(82 total reviews)

Jorge Amar

100% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.4

Senior management

4.3

Work/Life balance

4.1

Career opportunities

3.9

Compensation and benefits

Desktop Support Analyst employees have rated TP with 4.4 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Desktop Support Analyst professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

82 reviews

5.0

Feb 24, 2025

Can't Complain

Desktop engineer

Recommend

CEO approval

Business Outlook

Pros

Great staff, lots of different people depending on site size. Understanding management, really appreciated our site VP, gave us plenty of encouragement and direction on how to lead and complete our job. While leading us to get the best result possible for clients. Big Shoutout to her, pleasure working with her!

Cons

Can be difficult to quickly catch up on various software and tech used by different clients. Can be a bit physically exerting depending on the day or deadline a task is due. Lack of documentation at times when solving problems.

TP Response

Thank you for sharing your positive experience! We're committed to creating a great workplace, and your review encourages us to keep striving for excellence.

5.0

Jan 20, 2025

Encuesta

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Ambiente laboral Cultura Amabilidad Flexible

Cons

Oportunidad Pagos Salarios Horarios Recompensa

TP Response

👋🏻 Hola, gracias por tu comentario, nos aseguraremos de tenerlo en cuenta para mejorar cada uno de nuestros servicios día a día. ✍🏻 ¡Saludos! #LeadTheWay

5.0

Nov 21, 2024

Great place to work

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Teleperformance is a good place to work because of its supportive team environment, opportunities for growth, and flexible work.

Cons

Lack of benefits and low salary.

TP Response

Thank you for your feedback.

Viewing 19 - 21 of 82 Reviews

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