Is TP a good company to work for as a IOS Technical Support?

IOS Technical Support professionals working at TP have rated their employer with 4.3 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open IOS Technical Support Jobs at TP now and start preparing for your job interview by browsing frequently asked IOS Technical Support interview questions at TP .

Does TP pay IOS Technical Support employees well?

IOS Technical Support professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 16 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about IOS Technical Support salaries at TP.

How happy are IOS Technical Support professionals working at TP?

0% of IOS Technical Support employees at TP would recommend their employer to a friend. This rating has decreased by 95% in the past 12 months. IOS Technical Support professionals have also rated TP with a 2.0 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.0 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13867) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1252) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (713) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP IOS Technical Support reviews

4.3

0% would recommend to a friend

(16 total reviews)

Jorge Amar

Not enough data to show CEO approval

99% positive business outlook

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IOS Technical Support employees have rated TP with 4.3 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most IOS Technical Support professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by IOS Technical Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

16 reviews

3.0

Jul 24, 2022

Great until it wasn't

Ios technical support advisor

Recommend

CEO approval

Business Outlook

Pros

A fast, simple call flow; great transfer infrastructure for such a big company.

Cons

Management (especially command center) leaves me hanging on a lot of issues. HR and recruiting take forever to get back to me often too

3.0

May 30, 2022

Healthy and friendly environment to work in

Ios technical support advisor

Recommend

CEO approval

Business Outlook

Pros

Friendly and welcoming environment. Good health insurance. Career development

Cons

Unstable environment. It seemed like the company would hire more employees than what they need and lay them of the first chance they got. Salaries are not given in time. Sometimes the delay would be up to 2 weeks. HR are very shady and unclear with the Visa and work permits process.

3.0

Sep 9, 2021

Stop focusing on the numbers

Ios technical support advisor

Recommend

CEO approval

Business Outlook

Pros

Sometimes nice Nice working from home

Cons

extremely strict managers scream at you for real which is very weird I havent experienced myself but would always hear at team meetings as an advisor you support the customer they care more about the analytics than you actually helping them

Viewing 4 - 6 of 16 Reviews

Jobs at TP

Customer Engagement Specialist - Work from Home

Remote

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Command Center Analyst, Workforce Management RTA

Facilities Specialist

Facilities Specialist

TP

TP IOS Technical Support reviews

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Ratings by demographic groups

Reviews by job title

Great until it wasn't

Healthy and friendly environment to work in

Stop focusing on the numbers

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