TP IOS Technical Support reviews

4.3

0% would recommend to a friend

(16 total reviews)

Jorge Amar

Not enough data to show CEO approval

99% positive business outlook

IOS Technical Support employees have rated TP with 4.3 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most IOS Technical Support professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by IOS Technical Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

16 reviews
1.0
Oct 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay was okay. Co-workers and supervisors were amazing. No drug test for the Apple account.

Cons

I worked for the Apple account. Treated like criminals basically. If you have a phone on you in the floor you WILL be fired. Metal detectors to get in to the building. Oh my favorite? Shootings, bomb threats and fights all the time. They hire too many people at once and they don't really care about you at all. They say they are flexible with schedules which is a lie. So if you're a single mother, or father, or are going to school don't bother because they will still stick you with a 10-12 hour day schedule for full time. You can't bring anything in the building with you, it has to be locked in a locker which I've never heard of for a technical support call center before. Can't even have tissues on you or you will also be fired. Promise pay and breaks you never get. I was told I would be getting paid $12/hour after training and a 1 hour lunch break but instead it was really $10/ hour with a 30 minute lunch break which, in reality, was really only a 5 minute lunch break because by the time you got something to eat you had to be back (if you didn't pack a lunch which there is no point because they don't even have a fridge).

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TP Response
7y
Your concern is very alarming. Hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we can properly conduct an investigation. Thank you.
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