Is TP a good company to work for as a Insurance Agent?

Insurance Agent professionals working at TP have rated their employer with 3.5 out of 5 stars in 210 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Insurance Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Insurance Agent interview questions at TP .

Does TP pay Insurance Agent employees well?

Insurance Agent professionals rate their compensation and benefits at TP with 3.5 out of 5 stars based on 210 anonymously submitted employee reviews. This is 20.5% worse than the company average rating for salary and benefits. Find out more about Insurance Agent salaries at TP.

How happy are Insurance Agent professionals working at TP?

59% of Insurance Agent employees at TP would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Insurance Agent professionals have also rated TP with a 3.5 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

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TP

TP Insurance Agent reviews

3.5

59% would recommend to a friend

(210 total reviews)

Jorge Amar

Not enough data to show CEO approval

71% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

3.3

Senior management

Insurance Agent employees have rated TP with 3.5 out of 5 stars, based on 210 company reviews on Glassdoor. This indicates that most Insurance Agent professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Insurance Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

210 reviews

5.0

Jan 27, 2023

So far so good

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Friendly Trainers Work from home opportunities Lots of available resources to learn Good benefits

Cons

IT helpdesk could be improved. Isn't the career for everyone.

TP Response

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!

3.0

Jan 26, 2023

Good for work at home

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

I love being able to work from home but the time keeping practices are a little unreasonable

Cons

Must be hardwired in to work. If your internet is slow it effects the metrics they track and can get you written up.

TP Response

Thank you for taking the time to share your feedback! Have a nice day!

3.0

Jan 26, 2023

Confusion

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Good pay and the ability to get licensed in Property and Casualty Insurance

Cons

Lack of Communication, False advertising information for hours after training, weekend day, Saturday, is likely Once through the exam the fingerprinting part of getting the license can be very confusing and you are not told that you have to obtain through local police and the Department of Insurance

TP Response

Thank you for bringing this issue to our attention. We’re sorry you had a bad experience and we want to do better. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com with additional feedback so we can further assist you.

Viewing 91 - 93 of 210 Reviews

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TP Insurance Agent reviews

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