Is TP a good company to work for as a Manager?

Manager professionals working at TP have rated their employer with 4.3 out of 5 stars in 246 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Manager Jobs at TP now and start preparing for your job interview by browsing frequently asked Manager interview questions at TP .

Does TP pay Manager employees well?

Manager professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 246 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Manager salaries at TP.

How happy are Manager professionals working at TP?

82% of Manager employees at TP would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Manager professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.4 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Manager reviews

4.3

82% would recommend to a friend

(246 total reviews)

Jorge Amar

Not enough data to show CEO approval

83% positive business outlook

Ratings by demographic groups

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Manager employees have rated TP with 4.3 out of 5 stars, based on 246 company reviews on Glassdoor. This indicates that most Manager professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Manager professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

246 reviews

4.0

Aug 25, 2015

Great company to start a career

Manager

Recommend

CEO approval

Business Outlook

Pros

There a many opportunities to learn and grow if you take the initiative. Getting your foot in the door can be easy and you can advance quickly. You can gather knowledge and experience to grow your career.

Cons

Quick advancement means that the upper management is not completely mature in their careers. As an outsource service provider you will be paid less than an equivalent position in other industries.

TP Response

9y

Thank you for your positive comments. We definitely reward hardworking employees with proper incentives and great opportunities for career growth. We wish you all the best!

5.0

Mar 20, 2015

Professional & Personal Growth

Manager

Recommend

CEO approval

Business Outlook

Pros

I've worked for the company for a little over 9 years now and I have nothing but good things to say about it. I've grown both professionally in my career and personally for the last 9 years with this company and I know I will continue to learn and grow for the next few years to come. The company's values, Integrity, Respect, Professionalism, Innovation & Commitment, are part of why I feel I can grow here. There is consistent development and training to help each employee grow and excel at what they do. I've worked closely with a lot of people throughout the years and I am proud to say that although we're here to work, there is a team and family feel and environment that I can't find any where else.

Cons

I don't think I have anything bad to say at this point. The opportunities I've seen so far, there has always been a plan to fix it and a solution.

TP Response

9y

We're happy that you're enjoying your stay with Teleperformance. Our aim is to provide our employees a fun and positive environment while being given the opportunity to learn continuously and be rewarded with career opportunities. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. We wish you all the best!

4.0

Mar 19, 2015

Great place to Work!

Manager

Recommend

CEO approval

Business Outlook

Pros

- Salary - Training - Opportunity for Growth - Family Environment

Cons

There are none. Whether you are looking for a career or a springboard, this is the place to be.

Viewing 235 - 237 of 246 Reviews

Jobs at TP

Operations Supervisor

Trust & Safety Operations Manager

Event Marketing Manager

Trust & Safety Operations Manager

Licensed Health Insurance | Sales Supervisor |Port St. Lucie, FL | Temp

Port Saint Lucie, FL

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TP

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