Is TP a good company to work for as a Manager?

Manager professionals working at TP have rated their employer with 4.3 out of 5 stars in 246 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Manager Jobs at TP now and start preparing for your job interview by browsing frequently asked Manager interview questions at TP .

Does TP pay Manager employees well?

Manager professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 246 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Manager salaries at TP.

How happy are Manager professionals working at TP?

82% of Manager employees at TP would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Manager professionals have also rated TP with a 4.1 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.4 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Manager reviews

4.3

82% would recommend to a friend

(246 total reviews)

Jorge Amar

Not enough data to show CEO approval

83% positive business outlook

Ratings by category

4.4

Culture & values

4.4

Diversity & inclusion

4.3

Career opportunities

4.1

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

Manager employees have rated TP with 4.3 out of 5 stars, based on 246 company reviews on Glassdoor. This indicates that most Manager professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Manager professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

246 reviews

5.0

Mar 6, 2015

A great company with great people who care about people.

Manager

Recommend

CEO approval

Business Outlook

Pros

Teleperformance is a great company to work for. As with any job, in order to be successful or promote within the company you have to commit yourself to show up to work on time and be willing to take feedback and act on it to improve. Teleperformance has many advancement opportunities and promotes from within. Compensation is fair and comparable to similar jobs. There are a great many things that have evolved and improved over the years because leadership does listen to feedback.

Cons

It's a face paced ever changing environment, and while that may not necessarily be a bad thing it may not be for everyone and every personality. I really can't think of any specific cons that I would call out because the company cares about feedback and does take feedback to improve.

5.0

Mar 5, 2015

Feels more like a family than a workplace

Manager

Recommend

CEO approval

Business Outlook

Pros

I've recommended several friends to Teleperformance as I've had nothing but a great experience with the company and have witnessed countless others advance their careers here or springboard into new opportunities. Facility is easy to get to, always clean, friendly employees and support staff always willing to help when there is a question or you need direction.

Cons

The culture of any call center is a culture of change, so for some it can be difficult to work in such a fast-paced ever-changing world. Being customer-focused, some positions are hard to adjust to, but if you put in the time and are willing to learn and adapt, it gets easier with the help of your support team members and you can succeed!

TP Response

9y

Thank you very much for the positive comments. We see to it to make our employees feel they could easily seek assistance and openly communicate with the management while being rewarded opportunities for career progression. Kindly share your feedback with us at http://bit.ly/TPHR-form. Best regards.

4.0

Mar 4, 2015

TP Review

Manager

Recommend

CEO approval

Business Outlook

Pros

The people working here are great and management really cares about their well-being. This is a people company.

Cons

The pay could be much better, and the company could pick up more of the tab, for the health insurance. Also, no paid sick days.

TP Response

9y

Thank you for the positive comments. Our goal is to see to it our employees feel that they are treated well and given support while enjoying their job and the company of their coworkers. Kindly share your feedback with us at http://bit.ly/TPHR-form. Have a great day ahead!

Viewing 238 - 240 of 246 Reviews

Jobs at TP

Operations Supervisor

Trust & Safety Operations Manager

Trust & Safety Operations Manager

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Licensed Health Insurance | Sales Supervisor |Port St. Lucie, FL | Temp

Port Saint Lucie, FL

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