TP Member Service Representative reviews

3.9

90% would recommend to a friend

(129 total reviews)

Jorge Amar

Not enough data to show CEO approval

74% positive business outlook

Member Service Representative employees have rated TP with 3.9 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Member Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Member Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

129 reviews
1.0
May 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, that's it

Cons

Unrealistic expectations, stiff corporate culture.

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TP Response
3y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
1.0
Apr 13, 2023
Recommend
CEO approval
Business Outlook

Pros

I didn’t even get to start my training because I had to be shipped out a new PC and the company terminated me due to “job abandonment” no one in the company knew what was going on with me except one person. No one is there when you need them. It was the worse job experience I had and I didn’t even start.

Cons

People in this company need to learn how to communicate and follow up with their “employees”. Stop delivering information late.

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TP Response
3y
Thank you for bringing this to our attention! Please provide more information via our LET'S CONNECT helpline at 800-664-9335 or at LetsConnect@teleperformance.com.
5.0
Apr 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits PTO immediately Great management and team

Cons

I don't really have any cons

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TP Response
3y
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!
Viewing 28 - 30 of 129 Reviews

Glassdoor has 100,643 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.