TP Member Service Representative reviews

3.9

90% would recommend to a friend

(129 total reviews)

Jorge Amar

Not enough data to show CEO approval

74% positive business outlook

Member Service Representative employees have rated TP with 3.9 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Member Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Member Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

129 reviews
1.0
May 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy call flow, simple rebuttal resolutions

Cons

Poor management, poor supervisor ethics

avatar
TP Response
4y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-800-994-9335 or email us at LetsConnect@Teleperformance.com so we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!
1.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

They provide equipment and pay good

Cons

Communication is bad Training isn’t enough Most things trained was not happening during production

avatar
TP Response
4y
We want to know more about this concern. Please share the details at http://bit.ly/TPHR-newform. Thank you!
5.0
Dec 14, 2021

GPTW

Recommend
CEO approval
Business Outlook

Pros

pay on time great bonus decent base salary growing opportunity open to all work from home

Cons

some campaigns have b2b calls strict metrics low payroll if you take less than 48 hours at week stressful in along run if you pass the first 6 months, maybe is the work for you, they always hiring for a good reason

Viewing 73 - 75 of 129 Reviews

Glassdoor has 100,729 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.