TP Mission Control Analyst reviews

4.1

97% would recommend to a friend

(22 total reviews)

Jorge Amar

Not enough data to show CEO approval

95% positive business outlook

Mission Control Analyst employees have rated TP with 4.1 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Mission Control Analyst professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Mission Control Analyst professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

22 reviews
2.0
Oct 5, 2020

Low pay

Recommend
CEO approval
Business Outlook

Pros

Good for new in BPO Lots of site

Cons

Salary vs the amount of work is not proportionate. Too many under the table promotions. Some promoted employees are incompetent. We do lots of work but paid lower than the agents. Trainings are just for show. Incentive is based on an exam. Everyone have cheat sheets and the undeserving MCs will just pass it. KPI for WFM is based on likeablity.

4.0
Sep 28, 2020

Opportunity growth

Recommend
CEO approval
Business Outlook

Pros

Great opportunity for promotion, good for newbie/no bpo experience

Cons

Disputes salaries, Managament are not balance

5.0
Sep 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Workaround schedule Good benefits Great insurance Excellent work enviroment

Cons

Payment. Too low for the quantity and responsabilities of the job.

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TP Response
8y
Thank you for the positive comments. We see to it to cater to our employees needs while providing them constant support, great benefits and a fun work environment. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Have a great day!
Viewing 16 - 18 of 22 Reviews

Glassdoor has 100,635 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.