Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,095 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,095 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

How happy are Operations Customer Expert I professionals working at TP?

94% of Operations Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

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TP

TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,095 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.5

Senior management

4.5

Career opportunities

4.4

Work/Life balance

4.4

Compensation and benefits

Operations Customer Expert employees have rated TP with 4.6 out of 5 stars, based on 1,095 company reviews on Glassdoor. This indicates that most Operations Customer Expert professionals have an excellent working experience there. TP is rated 24% above average by Operations Customer Expert professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

1K reviews

5.0

Apr 1, 2026

Más métodos de pago en la máquinas de alimentos

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

Hasta El momento me ha parecido muy buena empresa

Cons

Falta de lokers en los pisos

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

4.0

Mar 28, 2026

Excellent Pay, Poor Schedule

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Pay is higher than many similar roles. The holiday system is flexible, time off can be booked or cancelled close to the date. The team is good to work with, people help each other and it is easy to ask questions both to colleagues and team leaders who are always around. The targets are clear and can be met once you settle into the role.

Cons

The shift pattern is the main issue. On a flexible contract the schedule changes often and it can lead to working six days in a row. Weekend shifts come up regularly and over time it starts to wear on you. Senior management are not around much and there is very little shared from them, most of the time you are just getting on with your work. Progression at the Bristol site is limited, most roles are based in other locations. Training is mostly at the start, after that it is short briefings.

TP Response

3mo

Thank you for taking the time to review TP, we appreciate your feedback.

5.0

Mar 27, 2026

TP review

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Very accommodating people, diverse and has a healthy and safe work environment

Cons

None, but if you're a first timer, expect that you might get anxious because this company has a lot of diverse people

TP Response

3mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 118 - 120 of 1,095 Reviews

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TP Operations Customer Expert I reviews

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Más métodos de pago en la máquinas de alimentos

Excellent Pay, Poor Schedule

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