Is TP a good company to work for as a Operations Team Leader?

Operations Team Leader professionals working at TP have rated their employer with 4.4 out of 5 stars in 61 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Team Leader Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Team Leader interview questions at TP .

Does TP pay Operations Team Leader employees well?

Operations Team Leader professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 61 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Team Leader salaries at TP.

How happy are Operations Team Leader professionals working at TP?

82% of Operations Team Leader employees at TP would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Operations Team Leader professionals have also rated TP with a 3.6 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.4 rating for culture and values and 4.7 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13856) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2587) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (707) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP Operations Team Leader reviews

4.4

82% would recommend to a friend

(61 total reviews)

Jorge Amar

100% approve of CEO

82% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (61 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Operations Team Leader employees have rated TP with 4.4 out of 5 stars, based on 61 company reviews on Glassdoor. This indicates that most Operations Team Leader professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Operations Team Leader professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

61 reviews

5.0

Jun 17, 2026

Great Pay and Benefits and Work at Home Flexibility

Operations team leader

Recommend

CEO approval

Business Outlook

Pros

Remote (Waha Environment ) Good Benefits Promotes within before outsourcing Coaching and Developing Team Members

Cons

System Issues that can be very impactful when working from home and you have no site to go to in your area to work. Help desk is through chat and you no longer can speak with a live representative,

TP Response

2d

Thank you for sharing your positive experience! We're committed to creating a great workplace, and your review encourages us to keep striving for excellence.

3.0

May 29, 2026

Supportive management and positive culture, but limited growth

Operations team leader

Recommend

CEO approval

Business Outlook

Pros

Supportive Management: The leadership and management teams are highly encouraging, approachable, and invested in the team's well-being. Positive Work Culture: The overall work environment is collaborative, healthy, and professional, making it a great place to work daily. Strong Foundation: A solid company with good core values and a stable operating structure.

Cons

Work-Life Balance: The 6-day work week structure leaves very limited time for personal life, rest, and maintaining a healthy work-life balance. Transitioning to a 5-day model would greatly boost overall employee morale and productivity. Limited Growth Trajectory: Career advancement opportunities and clear upward mobility can feel slow or restricted. For professionals looking to rapidly scale their careers and take on higher-level responsibilities, the growth path could be more clearly defined.

5.0

Apr 28, 2026

Good

Operations team leader

Recommend

CEO approval

Business Outlook

Pros

Good company to work with

Cons

No cons great opportunities to grow

Viewing 1 - 3 of 61 Reviews

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TP Operations Team Leader reviews

Company ratings over time

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Reviews by job title

Great Pay and Benefits and Work at Home Flexibility

Supportive management and positive culture, but limited growth

Good

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