TP Retention Representative reviews

4.0

74% would recommend to a friend

(67 total reviews)

Jorge Amar

Not enough data to show CEO approval

85% positive business outlook

Retention Representative employees have rated TP with 4.0 out of 5 stars, based on 67 company reviews on Glassdoor. This indicates that most Retention Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Retention Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

67 reviews
3.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

pay was decent, it was permanent, you could miss days as long as it wasn’t a Saturday, easy to request time off.

Cons

Working on weekends, heavy micromanagement, the job was too technical for the pay, bonuses were very low, the client didn’t offer workers any discounts. Working on Saturday and Sunday was horrible. The shifts were 10 hours long on the weekend. Honestly would’ve kept the job longer if it wasn’t for the micromanaging. My manager would meet with me multiple times out the week to play back calls(good or bad) it was so cringy. The manager I had before didn’t do all of that. So yeah I left. It wasn’t horrible it depends on how much you can tolerate. It was starting to give me anxiety, the call volume was very low initially but it started to pick up.

avatar
TP Response
9mo
Thank you for your review. We value all feedback and are committed to making improvements based on employee experiences. If you have any specific insights or suggestions, please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com
1.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

-They give few dollars above minimum wage. - sort of job security

Cons

- no growth( don’t expect an salary / wage increment despite your affords and tenure) - no work from home to everyone ( totally biased)

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TP Response
10mo
Thank you for sharing this information. We would like to understand further as part of our commitment to continuous improvement and having a postive workplace environment for all. Can you please share more details with us at http://bit.ly/TPHR-newform. regards TP Canada
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