TP P&C Agent reviews

4.9

96% would recommend to a friend

(5 total reviews)

Jorge Amar

Not enough data to show CEO approval

96% positive business outlook

Reviews by job title

5 reviews
5.0
Jun 17, 2025
Recommend
CEO approval
Business Outlook

Pros

No travel No office attire Great learning opportunities

Cons

Call handle time varies Customer Surveys Can be stressful

avatar
TP Response
1y
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
1.0
Sep 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent pay Paid licensing Paid training Work from home or on site Equipment provided Some VTO available Helpful articles for customer questions Help available through helplines during calls Medical, Dental, Vision 401(k) Short and long term disability

Cons

Bathroom breaks are deducted from break times(two 15 minutes breaks) No wrap up available to write customer account notes, must be done during call Extremely high call volume Slow system start up Tech issues most days Hard to work with kids or animals in home. Quiet work area is a must. Supervisors are slow to answer when needed Supervisors are not able to handle deescalation, it’s up to the member service representative Paid leave not available Mandatory shift make up time on Saturday Morning shift is most likely not available

5.0
Aug 1, 2017

I LOVE MY JOB!!!!!

Recommend
CEO approval
Business Outlook

Pros

opportunity to make more money, love the supervisors, love the management, commute is less than a mile from home. friendly atmosphere

Cons

less micromanaging from some managers

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TP Response
7y
We are pleased to know how amazing your working environment is. All the best!
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