Question 1

Does TP pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

Question 2

How satisfied are employees working at TP?

Accepted Answer

88% of TP employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

Question 3

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13807), Customer Service Representative (CSR) (5123), Customer Service Agent (2570), Analyst (1525), Customer Service (1467), Expert em Interação (1401), Content Moderator (1234), Supervisor (1102), Call Center Agent (1067), Customer Service Associate (925), Agent (894), Team Leader (811), Executive (776), Operations Customer Expert 1 (690), CSA - Customer Service Associate (632)

Question 4

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2004 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1790 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1763 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1510 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

Question 5

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3789 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2464 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1498 reviews)); "Bad managment and supervisor." ((in 498 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 359 reviews))

Question 6

What are employees saying about TP layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

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Helpful training with no downsides noted

Supportive trainer, but unpredictable customer interactions

Work from home flexibility but can be repetitive

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