Is TP a good company to work for as a CSA - Customer Service Associate?

CSA - Customer Service Associate professionals working at TP have rated their employer with 4.5 out of 5 stars in 749 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open CSA - Customer Service Associate Jobs at TP now and start preparing for your job interview by browsing frequently asked CSA - Customer Service Associate interview questions at TP .

Does TP pay CSA - Customer Service Associate employees well?

CSA - Customer Service Associate professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 749 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about CSA - Customer Service Associate salaries and benefits at TP .

What are the top reviewed jobs at TP?

Customer Service Representative (13828) , Customer Service Representative (CSR) (5127) , Customer Service Agent (2575) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1403) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1790 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1768 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1452 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1243 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3764 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2435 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1523 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and understanding skills" ((in 286 reviews))

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TP CSA - Customer Service Associate reviews

4.5

90% would recommend to a friend

(749 total reviews)

Jorge Amar

Not enough data to show CEO approval

91% positive business outlook

Ratings by category

4.5

Culture & values

4.5

Diversity & inclusion

4.4

Work/Life balance

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Senior management

Customer Service Associate (CSA) employees have rated TP with 4.5 out of 5 stars, based on 749 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. TP is rated 21% above average by Customer Service Associate (CSA) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

749 reviews

5.0

May 6, 2025

Very very nice place

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Supportive colleagues, decent compensation, excellent work-life balance. Management listens to concerns.

Cons

Nothing is to say cons.

TP Response

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

Apr 29, 2025

good company, good benefit as well

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

good company, good benefit as well

Cons

nothing bad to say .

TP Response

Thank you for your fantastic review. Have a nice day Regards TP Canada

2.0

Apr 25, 2025

Salary Low

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

The pros of the company is you get salary on time and working time fixed.

Cons

You get very less salary and not salary hike

TP Response

Thank you for your review and for letting us know how we are doing. Best regards!

Viewing 37 - 39 of 749 Reviews

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TP CSA - Customer Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Very very nice place

good company, good benefit as well

Salary Low

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