Item: TP
Rating: 3
Author: Former employee - Customer Services Representative

Question 1

Is TP a good company to work for as a Customers Service Representative?

Accepted Answer

Customers Service Representative professionals working at TP have rated their employer with 4.0 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customers Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customers Service Representative interview questions at TP.

Question 2

Does TP pay Customers Service Representative employees well?

Accepted Answer

Customers Service Representative professionals rate their compensation and benefits at TP with 3.8 out of 5 stars based on 49 anonymously submitted employee reviews. This is 12.3% worse than the company average rating for salary and benefits. Find out more about Customers Service Representative salaries at TP.

Question 3

How happy are Customers Service Representative professionals working at TP?

Accepted Answer

78% of Customers Service Representative employees at TP would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Customers Service Representative professionals have also rated TP with a 4.4 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.3 rating for culture and values and 4.2 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13863), Customer Service Representative (CSR) (5145), Customer Service Agent (2588), Analyst (1525), Customer Service (1478), Expert em Interação (1408), Content Moderator (1241), Supervisor (1108), Call Center Agent (1070), Customer Service Associate (935), Agent (895), Team Leader (813), Executive (778), Operations Customer Expert 1 (709), Agente De Atendimento (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

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